A-1 Garage Door Repair
1564 W Hill Field Rd #2
Layton, UT 84041
(801) 341-9925
https://a1garagedoorrepairutah.com/
I had repairs done on my garage door todayMy husband was not able to begin to see the Bill in advance of he paid out by credit cardWhen it came to me by means of email I had been stunned to find out the following: I was billed $two times for "gas surcharge" ( I called plus they stated among the fees was a miscalculation) I had been charged an "Arizona Cost Recovery Charge 6%" on the full of sections, labor and gas costs After i identified as I used to be informed this was because Arizona would not allow for them to gather tax, so This can be to recoup that amountThey did not know if this was ok to perform (I asked) - but This is often how they do it
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I had reliability challenges with my garage critical pad and inside opener button. I called A1 Garage Door Service which I'd used four a long time before to replace door springs. They give a 5 hour window for arrival. Friday, Nov twenty second, The 2 guys arrived and pretty quickly reported that I essential a brand new opener.
Over the working day when those windows have been speculated to be installed no person cameI known as the company at am and was instructed that they "placed an purchase" for your windows And that i must expect a simply call within an hour telling me what time the man with the windows can swing by my houseFour (four) hours later, no get in touch with After i last but not least reached the company, I was instructed (after rather extensive maintain) that "the windows are not right here" and "simply call us again some time subsequent 7 days to examine on the status of this get." Just my advice to any prospective customer: remain absent from this companyThey have nothing in stock, they don't seem to be punctual, and they do not care about your timeAnd you realize, they do not have underneath-sector prices to justify this kind of attitudeI am deliberating on possessing my buy cancelled and using the services of somebody else to obtain the task completed
We have a system that records all inbound mobile phone calls and many outbound phone calls (if our workers calls as a result of it)you should see attached documents for specific explanationthank you
Was needing services to our garage door and located that A1 had great reviews on quite a few web sites. I despatched them a message inquiring about a estimate and they responded quickly.
The technician came out and gave me some stupid rubbish tale about how the garage door in all probability opened on its own b/c when he installed it, he in all probability set it to your same frequency as being a neighbor's garage door and if the neighbor opened their garage door, In addition, it opened my garage door.
They termed Trevor and informed him to phone me. He agreed to a completely new opener and asked me to text him on his private mobile with various working day/times I could be available the subsequent 7 days which I did, but then I needed to consistently text him for each day/time since he wasn't responding to my textual content.
He did an inspection and fixed the door. Now the noise I had been Listening to from my garage door (which I believed was standard but wasn't) is gone. The door run effortlessly. Great company and working experience. I failed to have faith in companies as a result of my poor encounter but A1 Garage Door Service is changing that. Milwaukee, WI service
95, the repairman continued to repeat the line that the opener was the problem Since I'd never ever obtained a duplicate of any warranty, I felt like I had been on shaky ground so I foolishly paid the Monthly bill On Wednesday afternoon, November 23, the large door unsuccessful, so I called A-again, to determine what they might say Right after various lengthy telephone calls in the course of which an A-personnel made an effort to influence me that once more it might possibly not be their responsibility, so I might most likely be ex
Afterwards, I couldn't pair my remote with The brand new opener. He gave me a card and stated the contact number was a direct line to his telephone, but Once i identified as, it was a generic company greeting.
When AGarage installed a completely new system for my neighbor, I was so amazed with Each individual detail Just before the technician's arrival, my neighbor gained a photograph text and an e-mail with the technician's bioThe tech arrived immediately, his identify is Robin E [redacted] Robin was professional, polite & knowledgeableHe looked as if it would install the garage system effortlessly He cleaned every thing as he worked When it had been time to present my neighbor her garage remotes, he needed to put out a group text to techs from the area to check check my blog out if any of them had what he necessary...Robin's boss quickly responded to your textual content and drove over to Individually produce new remotesThat's what I call service I was so impressed with Robin's function, commitment and professionalism as well as the response from the proprietor of AGarage that I requested them to supply me with a estimate for service too I requested Robin as my technician My expertise was just what I came to expectI acquired a photo text and an email with Robin's bio He performed an inspection and installed the new garage door components that I required - he was professional, personable, prompt and useful it certain seems to me that Aunderstands how to obtain and continue to keep purchasers It starts by dealing with your personnel right If you need to do that, they genuinely care about performing the right thing for your shoppers and subsequently, Awill be the receiver of numerous client referrals & everyday living long Joyful purchasers!
I am amazed! Known as to have my two car or truck garage door's tension spring replaced. Greeted extremely nicely by Connie, who was incredibly nice and guiding around the cell phone. The whole deal was done and garage door working better than right before!
Advert in Home Concepts journal claimed Free EstimatesI referred to as to receive believed cost range to replace a garage spring doorThey mentioned it had been up to your technicianI identified that oddI spoke with a supervisor who dependant on solutions I gave her on the sort of garage door it was gave me a $150-$estimateI imagined that was reasonableThey dispatched a technician who planned to demand me $338+tax for just a middle of the line model that would only final yearsThe yr model would cost $298+tax way above the estimate I used to be givenI advised the male it was not gonna do the job and I had been upset that I had been lied toHe said I had to pay him a $service payment, Though the advert claimed 'cost-free estimate' This tech might be outsourced and he pays the company a referral feeThe $is for that gasoline to return to my houseThis will not be right, This is often why I questioned for an estimate before they cameI don't want to have lots of people arrive at my houseVery disturbing, experienced to return by my house as the garage door
From the extremely starting they were being very professional about the cellular phone and very comprehensive. I could notify right absent this company was along with their video game in my prior experience. From there they had a technician out in two days and the next 7 days the install was taken care of.
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